Withdraw from the contract A form, a confirmation, an acknowledgement of receipt.

Translation provided for information: only the French version of this document is legally binding.

You have 14 days from receipt of your order to withdraw, without having to give a reason. Fill in the form below: a confirmation step will be shown to you before sending.

Your withdrawal has been sent to us. We are sending you by e-mail an acknowledgement of receipt stating its content, date and time, followed by the return instructions.

Sending failed. Please try again, or notify your withdrawal by e-mail to bonjour@aube-design.fr.

How it works

You fill in and confirm the form.
We send you an acknowledgement of receipt by e-mail, with the address and return arrangements.
You send the complete piece back to us within the following 14 days.
We refund you at the latest 14 days after your notification, initial delivery costs included. We may wait until we receive the piece, or proof that it has been sent.

Return costs are borne by you: about €80 for the 55 format and €100 for the 80 format.

Other means

You may also send us any unambiguous statement, by e-mail to bonjour@aube-design.fr or by post to AUBE, 138, avenue Victor Hugo, 75016 Paris, France, for example in this form:

For the attention of AUBE, a company currently being registered, 138, avenue Victor Hugo, 75016 Paris, France, bonjour@aube-design.fr: I hereby give notice that I withdraw from the contract for the sale of the goods below. Ordered on … / received on … Name of consumer: … Address of consumer: … Date: … Signature (if sent on paper).

More details in our terms and conditions of sale.